Privacy Statement

At Compliance Associates Inc. (the “Company,” “us,” “we,” or “our”), we recognize that many visitors to our site are concerned about how we treat any information that they may provide to us. Since we respect the privacy of our customers, we have established this Privacy Policy. We are providing you with this policy statement to inform you of the kinds of information we may gather during your visit to the Compliance Associates Inc. site (the “Site”,””), why we gather customer information, what we use the information for, under what circumstances we may disclose such information, and how you can instruct us to limit the use of that information. We may update our Privacy Policy from time to time, so you should review it periodically.

Note: You must be 18 years old or older to register as a member user or customer of Compliance Associates Inc.

If you have any questions please e-mail our Customer Service Team at Our offices are open from 9 to 5 Pacific Time, Monday through Friday.

What Information We Gather

We automatically track and collect the following information when you visit (i) your IP address (“Traffic Data”), Traffic Data is helpful for marketing purposes and for improving your experience on the Site.

In order for you to participate in certain areas of the Site, we require you to provide us with information that personally identifies you. We receive and store any information you enter anywhere on the Site. For example, we may ask you to complete a registration form that asks for contact information (such as name, address, telephone number, and e-mail address). This information is collectively referred to as “Personal Information.” If you communicate with us by e-mail, or otherwise complete online forms, any information provided in such communication may be collected as Personal Information.

You may choose not to provide us with optional information, but then you might not be able to take full advantage of many of the features on the Site. Additionally, we automatically receive and record information on our server logs from your browser, including your IP address, cookie information and the page you request.

How We Use the Information We Gather

We may use your Personal Information for such purposes as responding to your requests, processing and filling customer orders, improving our services, communicating with you, and informing you of special offers and discounts. From time to time, we may also use your Personal Information to send you free samples of new products or services. We may also share your Personal Information as described below. Except as provided herein, we will not release your Personal Information to a third party unless you have granted us permission to do so.

How We Use “Cookies”

A “cookie” is a piece of data stored on your hard drive containing information about you. Compliance Associates Inc., like many other companies, uses cookies to collect information. Cookies can also enable us to learn your interests and enhance your experience on our Site. For example, we use cookies to let us know that you are a prior customer. We do not store any Personal Information (except your customer ID number) or financial information about you using cookies.

Most Web browsers automatically accept cookies, but allow you to instruct your browser to prevent the use of cookies (The “Help” portion of the toolbar on most Web browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie. or how to disable cookies altogether). If you disable this feature, you may still use our Site, but certain aspects of the experience with Compliance Associates Inc. may be impacted.

Sharing of Personal Information

We pledge that all personal customer information is secure and held confidential at all times from sale. disclosure and/or rental to, and tampering by any known third party.

This applies to all personal customer information that is submitted, gathered,. tracked or otherwise obtained in the course of any online business with us.

This privacy guarantee is our standard default policy for all of our online customers without requiring an “opt out” action. While we might provide items such as member and customer newsletters, you won’t be added to the list automatically and always have the opportunity to “opt out” at any time.

The term “Personal Information” may include: Names. Mailing and E-mail addresses, Telephone and Fax numbers, Credit and/or debit card numbers, Any other personal banking information, Correspondence Transactions, Personal or electronic histories.

Any and all other related personal information as required, requested or solicited by the Compliance Associates Inc.

The status of your “opt in” preference can always be found in *My Account*, located by your logout box. To be removed from future e-mail campaigns (“opt out” request) you can access and update your information on our Site, or notify us at

Links to Other Sites

Our Site may contain links to other Web sites. We try to make sure that these links are to other, helpful web sites, but you should be aware that when you click on links and/or ad banners that take you to third-party Web sites, you will be subject to the third parties’ privacy policies. not ours. While we support the protection of privacy on the Internet, we are not responsible for the actions and privacy policies of third parties and other Web sites. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with. and prior to providing any personal information to. any other Web site. This Privacy Policy applies solely to information collected by the Company on this Site.

Your Security

While we make reasonable efforts to safeguard your Personal Information once we receive it. no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. As a result. we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our online products or services. and you do so at your own risk.

Lost or Stolen Information

You must promptly notify us if your user name or password is lost, stolen, or used without permission. In such an event, we will note that you have canceled your user name or password in our system and will update our records accordingly.

How to Limit the Use of your Information

We give users the opportunity to “opt out” of having their information used for purposes not directly related to services at the point where we ask for the information. If you prefer to “opt out” and not have us send you material we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and sites and companies we own, then you can notify us in one of the following two ways:

  1. Write us at: Compliance Associates Inc. 20279 Engineers Lane Redding, CA 96002
  2. Email us at (please include your mailing address).

Your instructions to limit the use of your information will be processed as soon as reasonably practicable. You may also “opt out” by accessing and updating your information on our Site.


If any of your Personal Information changes, or if you no longer desire our service, we will correct, update, or remove that personal data provided to us. This can be done by sending an e-mail with your new information to Additionally, you may access and update your information on our Site.

Your Consent and Changes to This Policy

By using our Site, you consent to the collection and use of information by us in accordance with the terms of this Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on our Site so you are always aware of what information we collect, how we use it. and under what circumstances, if any, we disclose it. By continuing to use this site after notice is given, you will have consented to our use of your information in this different manner. If at any time you would like notice of changes to the Privacy Policy, e-mail us at from the e-mail address to which you would like the notice sent.

Disclosure Required by Law

We may disclose Personal Information when required by law or when we believe in good faith that such action is necessary in order to conform to the edicts of the law or comply with a court order or legal process served upon Compliance Associates Inc. or any of its officers or principals. We further reserve the right to disclose such information when Compliance Associates Inc. reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating Compliance Associates Inc.’s Terms of Use or may be causing injury to or interference with Compliance Associates Inc.’s rights or property, registered customers or potential customers of Compliance Associates Inc., or anyone else that could be harmed by such activities.